04 April 2020.....update 14 July 2020
Here at Lie-Nielsen Toolworks Australia we are working to ensure the safety of our customers during the COVID-19 outbreak. We want to thank you for being a valued Lie-Nielsen Toolworks Australia customer in this time of uncertainty, and let you know the steps we are taking to minimise this outbreak while supporting you and our hand tools.
Hand Tool Events®, Workshops, School.
It is unlikely we will attend any Hand Tool Events for the remainder of 2020, should any be arranged.
Our one on one workshops haven't proven to be viable, and all though the very limiting restrictions in SA are being lifted the rest of the country has not been so fortunate, so bookings for our classes have been scant therfore all remaining school class vacancies will be closed for the rest of the year. If you have bookings already in place, we will be contacting you re change of dates to 2021 or any required refunds.
Due to current events around Australia at the moment we are maintaining our closure of our showroom, until the end of the year. Our contact hours are 9am to 4pm Mon to Thurs.
Therefore we have temporarily closed our showroom. If customers wish to pick up tools in our showroom they are welcome to contact us by phone or email and a pickup an be arranged, but we will be unable to demonstrate or show the products.
Manufacturing & Shipping
In most cases deliveries are beginning to arrive from overseas in a timely manner, but in truth although the orders are in place we are getting advised of backorders of some items, being limited due to the inability to manufacture at normal rates.
- Lie- Nielsen Toolworks in the USA Open, but they are carefully with very limited staff, attempting send us some stock, they will notify us as to stock shipped as and if it happens.
- Blue Spruce closed
- Auriou Closed
- Starrett Open
- Knew Concept Open
- Aime Ledin Closed
- Lost Art Press not sure at this moment.
At the moment Lie-Nielsen Toolworks Australia has stock and can continue to ship tools in a timely manner. Please note …. that as tools become unavailable you will not be able to buy them from the web site. If you have something "out of stock" in your cart and you cannot proceed to check out, click the X next to the item to remove it, and proceed to checkout. Then if you wish to order something we have run out of, please ring us, and we will note what you want as an unpaid order (we can only do this over the phone), and contact you when ordering from the USA recommences, this will be important as the reordering will be first come first served.
If you don’t have one, it might be best to obtain a catalogue.
Our customer service hours and contact information remain unchanged at the moment. Please feel free to reach out to us with any questions regarding your hand tools at 0418 842 974 between 9am and 4pm Monday through Thursday. We can also be reached by email at email@example.com
Due to the evolving nature of this crisis, we encourage you to contact us with any questions about ordering or our hours. It is our priority to ensure that you feel comfortable and safe shopping with us, and we will continue to do everything we can to ensure the health of our customers.
Thank you for your support.
Covid 19 - year 2020
- Product Code: Message - Covid 19 2020
- Availability: Out Of Stock
- Ex Tax: AUD $0.00