26 November 2020
Lie-Nielsen Toolworks Australia is working to ensure the safety of our customers during the COVID-19 outbreak. We want to thank you for being a valued Lie-Nielsen Toolworks Australia customer in this time of uncertainty, and let you know the steps we are taking to minimize this outbreak while supporting you and our hand tools.
Hand Tool Events®, Workshops, School.
Please Note :- We are unable to attend any Hand Tool Events for 2021.
Given the social distancing restrictions around the country and the potential for Covid 19 outbreaks/hotspots, it has become obvious from our experiences with the hand tool events that most venues will not be able to accommodate these restrictions safely. We feel it would be irresponsible to promote events that could put your safety at risk. We see that the government is working assiduously to obtain a vaccine, with a potential delivery time around March 2021, this being the case, and for a reasonable distribution to be achieved, this will take many months, effectively preventing events for all of 2021.
The Upside is we will still be able to hold classes for 2021.
We invite you to visit our updated showroom in Strathalbyn SA.
Manufacturing & Shipping
In most cases, deliveries are beginning to arrive from overseas in a timely manner, but in truth, although the orders are in place we are getting advised of backorders of some items, being limited due to the inability to manufacture at normal rates.
- Lie- Nielsen Toolworks in the USA Open, but they have limited staff, and attempting to catch up, but are quite behind in some processes they are still sending stock, and are notifying us as to stock shipped, some items are not in production, contact us about this.
- Blue Spruce Open but behind, orders are in place, but they have not sent us stock since March 2020.
- Auriou Open, still a little behind, we have some stock now
- Starrett Open, all stock lines are available
- Knew Concept Open, all stock line is available
- Aime Ledin Open all stock lines are available, new lines coming.
- Lost Art Press open and running, we have now some of the Crucible Tool range, we stock nearly all their book titles now.
Please note …. that as tools become unavailable you will not be able to buy them from the website at this time as we are unable to give coherent estimates for delivery times, it would be unfair to take funds in this situation which is the only way the web site works. If you have something "out of stock" in your cart and you cannot proceed to check out, click the X next to the item to remove it and proceed to checkout. Then if you wish to order something we have run out of, please ring us, and we will note what you want as an unpaid order (we can only do this over the phone), and contact you when ordering from the USA recommences, this will be important as the reordering will be first come first served.
If you don’t have one, it might be best to obtain a catalogue.
Our customer service hours and contact information remain unchanged at the moment. Please feel free to reach out to us with any questions regarding your hand tools at 0418 842 974 between 9 am and 4 pm Monday through Thursday. We can also be reached by email at email@example.com
Due to the evolving nature of this crisis, we encourage you to contact us with any questions about ordering or our hours. It is our priority to ensure that you feel comfortable and safe shopping with us, and we will continue to do everything we can to ensure the health of our customers.
Thank you for your support.
Covid 19 - year 2021
- Product Code: Message - Covid 19 2021
- Availability: Out Of Stock
- Ex Tax: AUD $0.00